Yukon WorkFutures

Human resources professionals

NOC 1121 / RANK 24


What They Do

Human resources and business service professionals include human resources specialists and management, advertising and marketing consultants. Workers in this occupational group are employed throughout the public and private sectors in management consulting firms, advertising agencies, government agencies or in their own businesses.

A Day in the Life


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Main Duties

Human resources specialists are usually employed by large companies or organizations or by government to manage staff. Personnel and recruitment officers identify and advertise job vacancies, recruit appropriate candidates, and help with the selection and reassignment of employees.

HR specialists perform some or all of the following duties:

  • Develop, implement and evaluate personnel and labour relations practices
  • Draft job descriptions, occupational classifications, and salary scales
  • Hire staff, determine the staff's educational needs and oversee appropriate training programs
  • Oversee employee benefit, assistance and workplace diversity programs
  • Advise managers and employees on personnel policies, compensation and benefit programs, and collective agreements
  • Understand labour laws and monitor changes to legislation or government regulations
  • Negotiate collective agreements on behalf of employers or workers, mediate labour disputes and grievances, and provide advice on employee and labour relations
  • Coordinate employee performance and appraisal programs

Personnel and recruitment officers perform some or all of the following duties:

  • Identify staffing requirements, post notices and advertisements, and collect and screen applications, including through computerized and online recruitment functions
  • Review candidates and contact potential applicants to arrange interviews
  • Arrange transfers, redeployment and placement of personnel
  • Coordinate selection and examination boards to evaluate candidates
  • Notify applicants of selection process and prepare job offers
  • Advise managers and employees on staffing policies and procedures
  • Organize and administer staff consultation and grievance procedures
  • Negotiate appeal and dispute settlements and coordinate termination of employment process
  • Determine employee eligibilities, arrange staff training and provide information or services such as employee assistance, counselling and recognition programs
  • May supervise personnel clerks performing filing and record-keeping duties

Working Conditions

In Yukon, most human resources and recruitment professionals are employed by governments, large companies, or they can be self-employed. They conduct the majority of their work in comfortable office settings during regular office hours. They may divide their office time with visits to the workplaces of their clients to analyze their client's needs. HR professionals may share their expertise with clients in a classroom setting. When their workload is heavy, they may be required to work weekends, evenings or irregular hours.

In Yukon, HR and recruitment workers often serve clients in several Yukon communities, so they must be willing to travel long distances to see and meet with these clients. Organizations and businesses have varying needs and limited resources, so the professionals serving them must have extensive experience and training.

How Do I Get There

Specialists in human resources usually have a diploma or a bachelor's degree in psychology, sociology, business administration or human resource management, with courses in labour relations, contract law, organizational analysis and/or human relations. Completion of a graduate degree in these disciplines is becoming more common, as is a Certified Human Resource Professional designation. Competition for entry-level positions is high, so part-time or summer experience in a human resources office is an asset.

All major universities offer programs relevant to this field. Yukon College offers degree programs and also has university-level courses that can be transferred for full credit to universities. Yukon College offers a master's degree in public administration through the University of Alaska Southeast. The College also offers business and management training through its business administration program and First Nations governance and public administration program.

Knowledge of computer databases and processing systems is important, as are skills in developing and implementing policies, programs and procedures. Ongoing education about the work and about changing regulations is necessary, and financial management skills might be required. Because specialists in human resources are often responsible for training in the workplace, skills and programs in adult learning are also beneficial.